
Palazzo Vecchio & Museum: Entry Ticket + Optional Video or Audio Guide

About
Skip the line and explore Palazzo Vecchio, the symbol of civic power in Florence for centuries! This multimedia-guided tour gives you the lowdown on what you’re looking at as you climb the Tower of Palazzo Vecchio for fantastic views over Florence, and visit the museum that’s still the seat of the local city government.
Learn the rich history of what was once the residence of the Medici family, and gaze in awe at the incredible sculptures, paintings and also the magnificent views of Piazza della Signoria, one of the most famous symbols of Florence.
Thanks to your 55-minute high-resolution video guide on a tablet, you can walk and be talked through the Michelozzo courtyard, the Chapel of Eleonora, the Salone dei Cinquecento (Hall of the Five Hundred) and the Map Room, and more.
What's Included
- Entrance ticket to Palazzo Vecchio
- Entrance ticket to Museum
- Video or audio guide (depends on the selected option)
What's Not Included
- Admission to Arnolfo Tower
Must Know
Important Notice: Extreme Heat Alert (Level 3 / Red Alert)
During a Level 3 heat alert, access to some museum areas will be restricted:
- Arnolfo’s Tower: Open only up to the patrol path
- Tesoretto: Closed (Studiolo remains accessible)
- Saturn Terrace and Mezzanine Floor: Closed
Instructions
On-site usage
- Show your mobile voucher at the ticket desk of Arnolfo Tower at the selected timeslot, or up to one hour after
- Your admission time can vary up to 30 minutes from your selected timeslot. You will be informed upon arrival
After your visit
- Please note that during exceptionally warm days, in the rooms and spaces of the museum of Palazzo Vecchio, there could be very high temperatures due to the lack of air conditioning for historical-architectural protection. It is advised to take all the necessary precautions, especially those affected by respiratory and cardiac problems, to avoid any breathing difficulties, tachycardia, heat strokes, or any other complications
- In case of emergencies, please call 055-2616735
Meeting Point
Reschedule and cancellation policy
Cancel for free until 12 h before your visit date and get a full refund.
Free Cancellation
Cancel for free until 12 h before your visit date and get a full refund.
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